PRIVACY POLICY
Design N Dev--PRIVACY POLICY
Last updated: 29 July 2026
Design n Dev ("we", "us", "our") operates the website designndev.uk. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services, in accordance with UK GDPR and the Data Protection Act 2018.
1. Who We Are
Design n Dev is a design and development studio providing logo design, branding, website design, and related digital services, primarily serving clients in the United Kingdom.
Contact: info@designndev.uk
WhatsApp: +44 7454 751501
Website: designndev.uk
2. Information We Collect
We may collect the following information when you contact us, request a quote, or use our services:
• Name and contact details (email address, phone number)
• Business name and project details relevant to your enquiry
• Payment information (processed securely via third-party payment providers — we do not store your card details)
• Technical data (IP address, browser type, device information) via standard website analytics
• Any content you provide for your project (logos, text, images, brand assets)
3. How We Use Your Information
We use your information to:
• Respond to enquiries and provide quotes
• Deliver the design or development services you've requested
• Communicate with you about your project via email or WhatsApp
• Improve our website and services
• Comply with legal and tax obligations (e.g. invoicing, financial records)
We do not sell or rent your personal information to any third party.
4. Legal Basis for Processing
We process your data under the following lawful bases:
• Consent — when you voluntarily submit a contact form or message us directly
• Contract — when we are delivering a service you have agreed to purchase
• Legitimate interest — for basic website analytics and improving our services
5. How We Store and Protect Your Data
Your data is stored securely and is only accessed by those who need it to deliver your project. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse, including the use of encrypted (HTTPS/SSL) connections across our website.
6. Third-Party Services
We use the following third-party tools to operate our business, and your data may pass through them as part of normal service delivery:
• Zoho Mail — for business email communication
• Odoo — for website hosting and content management
• Payment processors (e.g. Payoneer, bank transfer) — for handling payments
• WhatsApp Business — for client communication
These providers only receive the information necessary to perform their function and are bound by their own privacy and data protection obligations.
7. Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our site. For full details, see our separate Cookie Policy.
8. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict how we process your data
• Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@designndev.uk.
9. Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g. financial records retained for tax purposes).
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: info@designndev.uk
WhatsApp: +44 7454 751501